We have openings for full time Case Managers and a part time project assistant.

The Workforce Development Board is Hiring Case Managers in Utica for our Grant Projects!

The Case Manager will be responsible for recruitment, intake and case management of participants; oversee training and/or employment placement of participants; and coordinate services with partner training providers and employers.


Required Skills/Abilities:
• Excellent interpersonal skills, with ability to counsel and coach with skill and success.
• Ability to collaborate and maintain positive working relationships with others.
• Thorough understanding of local, state, and federal agencies and their policies.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Extremely organized and meticulous with details.
• Excellent project management skills and ability to prioritize work and resources.
• Ability to meet deadlines.

Education ond Experience:
• Bachelor’s degree in related field preferred, or relevant work experience.
• Experience in human services.
• Demonstrated commitment to customer service.
• Experience working with people with disabilities and disadvantaged backgrounds.

Details and Benefits:

• Typical working hours are 8am-4pm, with flexible time available
• 35-hour work week
• 401K Matching
• Health and Dental, and an HRA
• Two weeks’ vacation
• Two weeks of sick time
• At least 14 paid holidays

Salary Range: $45,000-50,000

View/Download Full Job Description

To Apply:
Please send your resume and cover letter to kbetti@working-solutions.org


The Workforce Development Board of Herkimer, Madison, and Oneida counties is now accepting resumes for a part-time Project Assistant in Utica, NY!


• Project Assistant will devote 100% of their time to specific grant populations depending on the grant requirements.
• Assist Program Directors by providing direct services including program recruitment and retention.
• Facilitate referrals for participants as well as provide mentoring and support.
• Connect individuals with local resources required for clients to meet education and employment goals
• Secure information such as education, skills and social factors contributing to the client’s situation and evaluate their needs.
• Assist clients with resumes, cover letters, job searches and interview preparation.
• Perform routine follow-up with NY SCION clients via phone, email, or in-person appointments, and input noteworthy updates to NY SCION tracking (SmartSheet).
• Utilize America’s One-Stop Operating System (AOSOS) to enroll clients in the American Job Centers across Herkimer, Madison, and Oneida counties.
• Associate’s Degree
• Experience in office administration, case management, or human services preferred.
• Experience with Microsoft Office, specifically Outlook and Excel.
• Reliable transportation.
• 25 hours a week on site.
• $20-$25 an hour depending on experience.
• Paid holidays and vacation.

To Apply:

Email cover letter & resume to: kbetti@working-solutions.org