Mosaic Health Updates Services During COVID-19 Reopening

Mosaic Health announced today that its six owned and operated health centers across New York State have begun to see more medical and dental patients as the state reopens amid the COVID-19 pandemic. If patients are not comfortable going to the office to be seen, telephone and televideo visits are available.

The American Dental Association supports dental offices reopening with added precautions in certain areas, including New York, however, Mosaic Health will not be providing certain services, such as routine fillings and dental cleanings at this time. Even though dentists are routinely exposed to aerosols and saliva that contain viruses, Mosaic Health is working on how to better protect everyone involved during these procedures.

The organization strives to safeguard staff, patients, and the communities we serve and will continue to implement strict infection control initiatives. Please do not walk into the office at this time without an appointment—especially if you feel sick. Appointment scheduling options will be limited to allow for social distancing and more disinfecting between patients. When you schedule your next appointment, you can expect:

Communication from our office before your appointment to ask screening questions
- You will be asked the same questions again when you arrive at the office
To have your temperature taken when you arrive
Visitors limited to one person per patient at your appointment
Face coverings to be mandatory to enter the office
To use hand sanitizer that we will have available
To no longer see magazines or children’s toys in the waiting rooms

Due to schools being closed, the Mosaic Health Community Dentistry teams will not be seeing students who enrolled in the program until further notice. If your child has a dental need, please call your nearest Mosaic Health center.

Mosaic Health will reevaluate hours and services on an ongoing basis. Please check mosaichealth.org for the most up to date information.

OUR HOURS HAVE TEMPORARILY CHANGED—NO EVENING HOURS

Finger Lakes Region

Mosaic Health Lyons—315-871-3178

Hours: Monday-Friday 8:30am-5:00pm (closed from Noon-1:00pm)

Mosaic Health Mount Morris—585-243-7840

Hours: Monday-Friday 8:00am-4:30pm (closed from Noon-1:00pm)

Mosaic Health Rushville—585-554-4400

Hours: Monday-Friday 8:30am-5:00pm (closed from Noon-1:00pm)

Mohawk Valley Region

Mosaic Health Utica (Medical)—315-793-7600

Hours: Monday-Friday 9:00am-5:00pm (closed from Noon-1:00pm)