Mosaic Health announced today that its six owned and operated health centers across New York State have begun to see more medical and dental patients as the state reopens amid the COVID-19 pandemic. If patients are not comfortable going to the office to be seen, telephone and televideo visits are available.
The American Dental Associationย supports dental offices reopeningย with added precautions in certain areas, including New York, however, Mosaic Health will not be providing certain services, such as routine fillings and dental cleanings at this time. Even though dentists are routinely exposed to aerosols and saliva that contain viruses, Mosaic Health is working on how to better protect everyone involved during these procedures.
The organization strives to safeguard staff, patients, and the communities we serve and will continue to implement strict infection control initiatives. Please do not walk into the office at this time without an appointmentโespecially if you feel sick. Appointment scheduling options will be limited to allow for social distancing and more disinfecting between patients. When you schedule your next appointment, you can expect:
- Communication from our office before your appointment to ask screening questions
- You will be asked the same questions again when you arrive at the office
- To have your temperature taken when you arrive
- Visitors limited to one person per patient at your appointment
- Face coverings to be mandatory to enter the office
- To use hand sanitizer that we will have available
- To no longer see magazines or childrenโs toys in the waiting rooms
Due to schools being closed, the Mosaic Health Community Dentistry teams will not be seeing students who enrolled in the program until further notice. If your child has a dental need, please call your nearest Mosaic Health center.
Mosaic Health will reevaluate hours and services on an ongoing basis. Please check mosaichealth.org for the most up to date information.
OUR HOURS HAVE TEMPORARILY CHANGEDโNO EVENING HOURS
Finger Lakes Region
Mosaic Health Lyonsโ315-871-3178
Hours: Monday-Friday 8:30am-5:00pm (closed from Noon-1:00pm)
Mosaic Health Mount Morrisโ585-243-7840
Hours: Monday-Friday 8:00am-4:30pm (closed from Noon-1:00pm)
Mosaic Health Rushvilleโ585-554-4400
Hours: Monday-Friday 8:30am-5:00pm (closed from Noon-1:00pm)
Mohawk Valley Region
Mosaic Health Utica (Medical)โ315-793-7600
Hours: Monday-Friday 9:00am-5:00pm (closed from Noon-1:00pm)
Mosaic Health Utica Dentalโ315-927-0000
Hours: Monday-Friday 9:00am-5:00pm (closed from Noon-1:00pm)
Mosaic Health Ilionโ315-444-1900
Hours: Monday-Friday 9:00am-5:00pm (closed from Noon-1:00pm)
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