For the 14th consecutive year, Gilroy Kernan & Gilroy Inc. of New Hartford, New York has been named to an elite group of insurance agencies identified by the Independent Insurance Agents & Brokers of America (IIABA) and Reagan Consulting as employing the best business practices in the industry.

The selection means that Gilroy Kernan & Gilroy’s operations, including its outstanding customer retention, growth, stability and financial management have been reviewed, documented for excellence and are serving as models for other insurance agencies to adopt.


More than 1,000 independent agencies throughout the United States were nominated to take part in the study. Only 262 qualified for the honor. To be chosen, the agency had to be among the top-performing agencies in one of six revenue categories.


The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual study of leading independent insurance agencies, which is conducted for IIABA by Reagan Consulting of Atlanta, GA, documents the business practices of these high performance agencies and urges others to adopt similar practices.


About Gilroy Kernan & Gilroy, Inc.

Founded in 1904, Gilroy Kernan & Gilroy ( is one of Central New York’s oldest and largest independent insurance agencies. Blending innovative insurance solutions with leading-edge strategies, GKG helps individuals and businesses of all types and sizes manage risk. The firm is headquartered at 210 Clinton Road in New Hartford, from which it serves clients across New York State and increasingly around the nation and globe.


If you’re not on our mailing list or receiving Member Mentions, please click here to sign up.