First Source Federal Credit Union is proud to announce several recent awards. We are extremely humbled to have won a National Designation as a Crystal Performance Award Winner, from Raddon, a Fiserv Company. The Crystal Performance Award compares First Source to our peer Financial Institutions across the country. This honor recognizes only the highest overall performers in the areas of service, Member relationships, sales, and financial soundness.
In addition, the area’s Best of the Best award categories changed this year allowing for First Source to be eligible in these areas: Best Credit Union, Best Mortgage Lender, Top Employer (Places to work), Top Employer (Boss – Tom Neumann). We are pleased to announce that we were voted into first place in all 4 categories by those in our community!

In the cyber security arena, First Source received a 2022 Champion designation from the National Security Alliance (NCA) and the Cybersecurity and Infrastructure Agency. This designation is given to businesses that keep cyber security at the forefront of their organization through communication and training for their employees and customers.
“It is not only humbling, but also validating to have our organizational culture, including the team’s focus on providing the best value to our Employees, Members and the Community, earn us top accolades in many areas both locally and nationally,” said Tom Neumann, President/CEO of First Source Federal Credit Union. “Our employees give their all every day and we truly appreciate the recognition for what we feel is simply doing the right thing.”

About First Source:
First Source Federal Credit Union is a full-service financial institution, serving Members and our community since 1938. Originally founded as Utica Teachers Federal Credit Union, the name changed to First Source in 1992 to better reflect our broad and diverse membership. We provide financial solutions with a personal approach, to build meaningful relationships with our Members. First Source strives to help our Members make smart financial decisions and help our community grow and thrive. We serve over 50,000 Members with current branches in New Hartford, South Utica, North Utica, Herkimer, and Rome; a Member Care Contact Center, and Online & Mobile banking. Our Members have access to Interactive ATMs as well as over 30,000 nationwide surcharge-free ATMs. Connect with First Source and learn more at, through Instagram, LinkedIn, Facebook, or Twitter.

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