About the presenters:

Stephen Ryan

New York State Department of Labor

Project Manager, Shared Work Promotional Program


Stephen Ryan currently serves as the Project Manager for the Shared Work Promotional Program at the New York State Department of Labor.  In this position, he oversees the delivery of Shared Work services to the State’s business community.  Shared Work was a lifeline to businesses during the Pandemic with over 3,500 businesses participating in this Program.  To drive awareness of this Program across NYS, Stephen applied for a USDOL Shared Work Promotional grant, and was awarded to NYSDOL in June of 2021. The Department of Labor thus established a Shared Work Unit that focuses on promoting the program to thousands of businesses from Long Island to Buffalo.  This service to the private sector is more important than ever, to retain employees (talent) during turbulent times, especially with such a shortage of skilled workers.  Stephen has presented virtually and in-person to more than 100 businesses since receiving this grant.  His presentations have been submitted on NYS Chambers of Commerce and Business Associations web sites as well as on their social media pages.  His continued dedication is to promote the Shared Work Program to every business in NYS.


Prior to his recent role, Mr. Ryan was the Director of Career Center Operations and Business Engagement.  In this capacity, he oversaw 97 Career Centers throughout the State and over 900 staff.  He has over thirty-eight years in the Workforce Development field overseeing various Governor’s Initiatives while connecting thousands of New Yorkers with new career opportunities.


Mr. Ryan holds a bachelor’s degree in Management from the College of St. Rose in Albany, New York.


Susan Moreno

Workforce Programs Specialist, NYS Department of Labor / Business Engagement


Susan Moreno is a Workforce Programs Specialist with the Business Engagement Unit within the New York State Department of Labor’s Division of Employment and Workforce Solutions..  In her role, she works with a team who oversees and supports the services available to businesses across New York State.  Susan has been with the Department of Labor for over 18 years and has experience with many of the programs and initiatives that are offered to job seekers and the business community.  Susan has worked on many projects and initiatives, including:  assisting with large-scale recruitment events, planning and executing the annual Dr. King Career Fair held in Albany, NY each year and working with regional teams to better educate businesses on the various NYSDOL no-cost services.  Susan is a graduate of Siena College, where she earned a Bachelor’s Degree in Marketing / Management.  She is passionate about workforce development and assisting those in need.